Financial Crm

Customer invoicing
per customer, per time period, in an instant.

As a fulfillment center, you often make custom contracts with vendors for the fulfillment of their orders. With ChannelDock, you can create a complete billing overview per customer in no time, including for custom contracts.
Invoicing

Your billing always up to date.

In your ChannelDock fulfillment account, you can define box sizes and order options (e.g., thank you card, extra padding, etc.).
When processing an order through ChannelDock WMS or your own WMS, you can specify which box and order options apply.
If you want to print out an invoice summary per customer at the end of the month, all the information you need is right there.
This way you can finish invoicing much faster, without making mistakes.
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lIVE CHAT

Integrated live chat

Contact Through Live Chat
The convenient live chat allows you to centralize customer contact and keep an overview of your fulfillment operation.
Seamless Communication for Sellers
Sellers can easily send a chat message from their own account if they have a question or comment.
Efficient Communication
This eliminates the need to constantly monitor your email or WhatsApp.
dashboard

Manage all your customer data in one dashboard.

You will find all sellers linked to your fulfillment account in 1 overview.
You have the option to log into their account
Start a chat or manage their account settings
Add notes so everyone in your company stays informed.
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INVOICING

Streamlined Invoicing and Order Management

Custom Billing overview

Order Specific Management

Streamline Monthly Invoicing

Custom Billing Overview

Flexible and rapid billing solutions

FulfillmentDock allows Fulfillment Centers to swiftly produce detailed billing summaries for each customer, speeding up account management and billing processes.

ts ability to handle custom contracts offers flexible billing options, crucial for unique customer agreements.

This versatility is essential in catering to different billing needs, ensuring each customer's specific requirements are fulfilled, thus boosting satisfaction and optimizing financial operations.
Order Management

Tailoring order details for impact

Fulfillment Centers, using their ChannelDock account, can fine-tune packaging by specifying box sizes and adding personalized touches like thank you cards or extra padding.
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This customization ensures accurate processing of each order, adding a personal touch that reflects the brand's commitment to customer satisfaction.
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Such detailed order configuration is key in enhancing the customer experience and fostering brand loyalty in the competitive e-commerce market.
Invoicing

Efficient invoicing

FulfillmentDock streamlines monthly invoicing for Fulfillment Centers by providing a feature to print detailed invoice summaries for each customer at the end of the month.

This efficient system consolidates all essential billing information, simplifying the invoicing workflow and minimizing errors, thereby enhancing the overall billing efficiency.

Experience FulfillmentDock in action

Book a demo to get an account and gain an immediate edge over your competitors.
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Questions? Concerns? Requests? Talk to us.
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