CRM

FullfilmentDock’s CRM gives you a single place to manage clients, onboard new sellers, and keep administration organized.

Seller Management & Client Portal

I
All Sellers
View and manage all connected sellers in one overview. Search, filter, and export data to CSV/XLS. Each seller profile includes channels, monthly orders, fees, and account status.
II
Seller Profiles
Open a seller’s profile to configure:
Picking and packaging fees
Storage and fulfillment fees
Carrier rates and shipping rules
Order options
Users and permissions
III
Requests & Messages
Approve or decline onboarding requests directly in the CRM. Use the built-in messaging system to keep communication clear and centralized.
IV
Branded Customer Portal
Give your clients a seamless, self-service experience in your own style.
Self-Service Onboarding: Clients can set up their own accounts and connect sales channels.
Order Tracking & Inventory: Customers see live updates without contacting support.
Custom Branding: Use your logo, colors, and domain so the portal reflects your brand.
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